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British American Tobacco PeopleSoft Global Payroll 9.2 Upgrade


British American Tobacco

London, England




2000 in the UK

Oracle Products & Services:

PeopleSoft Enterprise Human
Capital Management
Oracle 11g

“Despite some of the challenges of being an early adopter of version 9.2, Cedar managed and delivered this project in a timely and effective manner, meeting the expectations of the business. The service was of a high standard and go live was delivered on time with no impact to the business.”

Jenny Pegg UK Payroll and Projects Manager


British American Tobacco plc (BAT) is a British multinational tobacco company headquartered in London with over 60,000 staff worldwide.

BAT's PeopleSoft solution was implemented by Cedar in 2003, and is now hosted, maintained and supported by Cedar as part of a long-standing Managed Services agreement.

BAT use PeopleSoft primarily as a payroll system due to the flexibility offered by the Global Payroll module. They use basic HR functionality, as required to support payroll.


  • The project was the first UK Global Payroll 9.2 to go live.
  • The version 9.2 RTI solution was not available from Oracle prior to start of User Acceptance Testing.
  • The implementation of PeopleSoft Update Manager was required for software updates.
  • Environments had to be carefully managed due to server constraints
  • There was limited availability of resources for user and parallel testing.


  • RTI code from version 9.0 was forward-fitted to 9.2 as a customisation with Oracle's support and a commitment to apply Oracle's solution after go-live.
  • An early code freeze meant the existing 9.0 development environment could be shut down, freeing hardware.
  • Unit testing was executed by Cedar, with Cedar assisting execution of System and User Acceptance Testing.
  • "Deferred" parallel testing was completed, with a copy of production was taken prior to payroll close and a second copy made, which was upgraded to 9.2. Calculation results in the upgraded database were compared back to the original copy in place, removing the time constraints and other limitations of "live" parallels.
  • The upgraded 9.2 system went live in December 2013.
  • The first live payroll on 9.2 was finalised two days later.
  • Installation of PeopleSoft Update Manager Image #5 took place in January 2014 (to apply RTI solution).
  • Testing of Oracle's RTI solution on 9.2 commenced in January 2014 and was moved to production in March 2014.

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